Privacy Policy

1. Introduction

MDL Advisers FZCO (“MDL Advisers”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and disclose personal data when you:

  • visit or interact with our website;
  • submit an enquiry or request a consultation;
  • communicate with us by email, telephone or other channels;
  • enquire about our professional services;
  • submit information in connection with executive search or recruitment services;
  • subscribe to communications or otherwise provide information to us.

Please read this Privacy Policy together with our Cookie Policy and Terms of Use.

2. Who We Are

MDL Advisers FZCO is a professional services company based in Dubai, United Arab Emirates.

Company: MDL Advisers FZCO
Address: 34th Floor, Swiss Tower, Jumeirah Lakes Towers, Cluster Y, Dubai, UAE
P.O. Box: 309057
Email: info@advisers.ae
Telephone: +971 4 561 3720 / +971 55 180 6524

MDL Advisers FZCO is responsible for the processing of personal data described in this Privacy Policy.

3. Personal Data We Collect

The information we collect depends on how you interact with us.

Information you provide directly

When you complete a form, contact us or request information, we may collect:

  • your name;
  • email address;
  • telephone number;
  • company name and professional position;
  • country of residence or business location;
  • the service you are interested in;
  • the content of your enquiry or message;
  • information necessary to arrange a consultation;
  • documents or information you voluntarily provide to us;
  • your marketing and cookie preferences.

Please do not submit confidential, sensitive or legally privileged documents through the general website contact form unless we have specifically requested them.

Executive search and candidate information

Where you contact us in relation to executive search, recruitment or employment opportunities, we may also collect:

  • your CV or résumé;
  • employment and professional history;
  • education, qualifications and licences;
  • skills and professional interests;
  • salary expectations and availability;
  • professional references;
  • information publicly available through professional platforms;
  • any other information you voluntarily provide in connection with a role.

Where appropriate, a separate candidate privacy notice may also apply.

Information collected automatically

When you use the website, we may automatically collect limited technical information, including:

  • IP address;
  • browser type and version;
  • device type and operating system;
  • pages viewed and time spent on the website;
  • referring website or source;
  • approximate geographic location;
  • website performance and diagnostic information;
  • cookie consent and preference records.

Some of this information is collected through cookies and similar technologies. Please see our Cookie Policy for further details.

4. How We Use Personal Data

We may use personal data to:

  • respond to enquiries and requests;
  • arrange consultations and communicate with prospective clients;
  • provide information about our services;
  • assess your professional or business requirements;
  • prepare proposals, engagement documents or service agreements;
  • provide corporate, accounting, tax, recruitment and related professional services;
  • manage our relationship with clients and business partners;
  • process executive search and candidate enquiries;
  • maintain internal administrative and business records;
  • improve the content, functionality and security of our website;
  • measure website performance and understand how visitors use the website;
  • measure advertising campaigns and enquiries, where you have consented;
  • send professional updates or marketing communications where permitted;
  • prevent fraud, misuse, security incidents and unlawful activity;
  • establish, exercise or defend legal rights;
  • comply with legal, regulatory, licensing and professional obligations.

We will not use personal data for purposes that are incompatible with those described in this Privacy Policy unless we inform you or are otherwise permitted or required to do so by law.

5. Grounds for Processing

Depending on the circumstances, we may process personal data:

  • with your consent;
  • in order to respond to a request you have made;
  • to take steps before entering into a contract;
  • to perform services under a contract with you;
  • to comply with legal or regulatory obligations;
  • to establish, exercise or defend legal rights;
  • to protect the security of our website, systems, personnel or clients;
  • for another purpose permitted under applicable law.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing carried out before consent was withdrawn.

6. Cookies and Similar Technologies

We use necessary cookies to support the secure and proper operation of the website.

With your permission, we may also use:

  • Analytics cookies, which help us understand website usage and performance;
  • Marketing cookies, which help us measure campaigns, track enquiries and improve the relevance of our communications;
  • Functional cookies, where required to provide optional website features.

Analytics and marketing cookies will only be activated where the relevant consent has been provided.

You can accept, reject or manage optional cookies through our cookie banner. You can change your decision at any time by selecting Cookie Settings in the website footer.

Further information is available in our Cookie Policy.

7. Sharing Personal Data

We may share personal data only where reasonably necessary and permitted by law.

Recipients may include:

  • companies within our professional group;
  • affiliated professional firms and service partners;
  • corporate service, legal, tax, accounting and recruitment professionals involved in responding to your request;
  • website hosting, cloud storage, email, CRM and IT service providers;
  • analytics and advertising providers, where the relevant consent has been provided;
  • professional advisers, including lawyers, accountants, auditors and insurers;
  • government departments, courts, regulators, licensing bodies or law-enforcement authorities;
  • prospective purchasers, investors or advisers in connection with a corporate transaction.

Service providers acting on our behalf are expected to use personal data only for the services they provide to us and to apply appropriate confidentiality and security safeguards.

We do not disclose personal data to third parties for unrelated commercial purposes.

8. International Transfers

Some of our service providers, professional partners or technology systems may be located outside the United Arab Emirates.

Where personal data is transferred internationally, we will take reasonable steps to ensure that the transfer is made in accordance with applicable data protection requirements and that appropriate contractual, organisational or technical safeguards are applied.

9. Data Security

We use reasonable technical and organisational measures designed to protect personal data against:

  • unauthorised access;
  • accidental loss;
  • misuse or unlawful processing;
  • unauthorised disclosure;
  • alteration or destruction.

Access to personal data is limited to personnel and service providers who require it for legitimate professional or operational purposes.

Although we take appropriate precautions, no website, email system or internet transmission can be guaranteed to be completely secure. You should therefore avoid sending highly confidential information through unsecured communication channels.

10. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected.

The applicable retention period may depend on:

  • the nature of the enquiry or service;
  • whether a professional or contractual relationship is established;
  • legal, regulatory, tax, accounting or licensing requirements;
  • potential or ongoing disputes;
  • limitation periods;
  • fraud prevention and security requirements;
  • the need to establish, exercise or defend legal rights.

When personal data is no longer required, we will delete, anonymise or securely dispose of it, subject to any legal requirement to retain it.

11. Marketing Communications

We may send you professional news, regulatory updates, invitations or information about our services where:

  • you have requested such communications;
  • you have provided consent;
  • or the communication is otherwise permitted by applicable law.

You may unsubscribe at any time by:

  • using the unsubscribe link included in the communication;
  • or contacting us at info@advisers.ae.

Withdrawing from marketing communications will not prevent us from sending service-related or administrative messages where necessary.

12. Your Rights

Subject to applicable law and any relevant exceptions, you may have the right to:

  • request information about how your personal data is processed;
  • request access to personal data held about you;
  • request correction of inaccurate or incomplete information;
  • request deletion of personal data in certain circumstances;
  • request restriction or suspension of processing;
  • withdraw consent where processing is based on consent;
  • request a portable copy of certain personal data;
  • object to certain forms of processing;
  • object to decisions based solely on automated processing, where applicable;
  • submit a complaint to the relevant data protection authority.

The UAE Personal Data Protection Law expressly provides rights relating to information, correction or erasure, restriction of processing and transfer of personal data. The Emirates Data Office is responsible for developing complaint and appeal mechanisms and supervising federal data-protection requirements.

To exercise a privacy right, contact:

Email: info@advisers.ae
Subject line: Privacy Request

We may need to verify your identity before responding. Certain requests may be refused or limited where permitted or required by law, including where information must be retained for regulatory, contractual or legal purposes.

13. Third-Party Websites and Services

Our website may contain links to websites, platforms or services operated by third parties.

We do not control those third parties and are not responsible for their privacy practices. When you leave our website or interact with a third-party service, you should review the privacy policy of the relevant provider.

14. Confidential and Professional Information

Submitting an enquiry through the website does not necessarily create a formal professional engagement or client relationship.

Where we agree to provide professional services, additional engagement terms, confidentiality provisions and service-specific privacy notices may apply.

Information provided through a general enquiry form should not be assumed to be protected by legal privilege unless and until the relevant professional relationship has been formally established and applicable requirements have been satisfied.

15. Children’s Privacy

Our website and services are intended for business users and adults.

We do not knowingly request personal data from children through the website. If you believe that a child has provided personal data to us without appropriate authorisation, please contact us so that we can review and, where appropriate, delete the information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • changes to our services;
  • changes to the website or technologies we use;
  • legal or regulatory developments;
  • changes to our data-processing practices.

The latest version will be published on this page with an updated revision date.

Where changes are material, we may also provide an additional notice through the website or another appropriate communication channel.

17. Contact Us

For questions about this Privacy Policy, our use of personal data or the exercise of your privacy rights, contact:

MDL Advisers FZCO
34th Floor, Swiss Tower
Jumeirah Lakes Towers, Cluster Y
Dubai, United Arab Emirates
P.O. Box 309057

Email: info@advisers.ae
Telephone: +971 4 561 3720 / +971 55 180 6524

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